Privacy policy

Last updated: June 26, 2026

This website and online store are operated by TAICANG TECHNOLOGY CO., LIMITED, a Hong Kong registered company, under the brand name DOTTI.

DOTTI is an independent online retail brand specializing in fashion, accessories, and related products. Orders placed through this website are fulfilled and shipped from our operational warehouse in Shenzhen, Guangdong, China.

This Privacy Policy explains how TAICANG TECHNOLOGY CO., LIMITED, operating under the DOTTI brand, collects, uses, processes, and discloses personal information when you visit, use, purchase from, or otherwise interact with our website and Services.

Information We Collect

We may collect personal information including:

  • Name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Payment information
  • Transaction records
  • Customer support communications
  • Device information and IP address
  • Website usage information

How We Use Information

We use personal information to:

  • Process and fulfill orders
  • Arrange shipment and delivery
  • Process payments and refunds
  • Communicate with customers
  • Provide customer support
  • Improve our website and Services
  • Prevent fraud and unauthorized activities
  • Comply with legal and regulatory requirements
  • Send promotional communications when permitted

Sharing Information

We may share information with:

  • Shopify and its service providers
  • Payment processors
  • Shipping and logistics providers
  • Analytics providers
  • Marketing partners
  • Government authorities when legally required

We do not sell personal information.

Cookies

We use cookies and similar technologies to operate our website, improve functionality, analyze performance, and understand customer preferences.

Data Security and Retention

We implement reasonable measures designed to protect personal information. However, no transmission or storage system can be guaranteed to be completely secure.

We retain personal information only for as long as necessary to provide our Services, fulfill legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including rights of access, correction, deletion, portability, objection, restriction of processing, and withdrawal of consent where applicable.

Please contact us to exercise these rights.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Customer Service Email:
support@taicangtech.com
ivy@taicangtech.com

Business Operator:
TAICANG TECHNOLOGY CO., LIMITED

Brand:
DOTTI

Mailing Address:
9 Dong, Unit 401, Fuyong Yiku
Fuqiao Street, Bao'an District
Shenzhen, Guangdong 518103
China

Order Fulfillment Location:
Shenzhen, Guangdong, China

DOTTI is an independent online retail brand operated by TAICANG TECHNOLOGY CO., LIMITED, a Hong Kong registered company. Customer support and order fulfillment are managed by our operational team and warehouse in Shenzhen, Guangdong, China