Contact information
Contact Us
If you have any questions, concerns, or need help with your order, feel free to reach out — we’re happy to help.
Customer Service Email:
support@taicangtech.com
ivy@taicangtech.com
Address:
TAICANG TECHNOLOGY CO., LIMITED
Room 616, Floor 6, Jingtian Gongye Dasha
135 Xihuan Gannuo Road
Hong Kong SAR
Response Time:
We typically reply within 24–48 hours.
DOTTI is an independent online retail brand operated by TAICANG TECHNOLOGY CO., LIMITED, a Hong Kong registered company. Customer support is available via support@taicangtech.com and ivy@taicangtech.com. Orders are fulfilled and shipped from our operational warehouse in Shenzhen, Guangdong, China.