TERMS OF SERVICE

Last updated: June 2026

Welcome to DOTTI. These Terms of Service govern your access to and use of the website located at dotti.store and all related services provided by DOTTI.

DOTTI is an independent online brand operated by TAICANG TECHNOLOGY CO., LIMITED, a Hong Kong registered company.

By accessing or using our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these terms, please do not use our website.

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Products and Orders

We make every effort to display product information, descriptions, pricing, and images accurately. However, colors and product appearances may vary slightly depending on individual display settings.

We reserve the right to limit quantities, refuse orders, or discontinue products at our discretion.

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Shipping

Orders are fulfilled and shipped from our Shenzhen warehouse in China.

Estimated delivery times are provided for reference only and may vary due to customs clearance, carrier delays, or other circumstances beyond our control.

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Returns and Refunds

Please refer to our Refund Policy for detailed information regarding returns, exchanges, and refund eligibility.

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Intellectual Property

All content on this website, including logos, images, product descriptions, graphics, written materials, and other content, is owned by or licensed to DOTTI, a brand operated by TAICANG TECHNOLOGY CO., LIMITED. Such content is protected by applicable intellectual property and unfair competition laws and may not be copied, reproduced, distributed, modified, or used without prior written permission.

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Contact Information

Business Operator:
TAICANG TECHNOLOGY CO., LIMITED

Registered Address:
Room 616, Floor 6,
Jingtian Gongye Dasha,
135 Xihuan Gannuo Road,
Hong Kong SAR

Customer Service Email:
support@taicangtech.com
ivy@taicangtech.com

Response Time:
We typically reply within 24–48 hours.

DOTTI is an independent online retail brand operated by TAICANG TECHNOLOGY CO., LIMITED, a Hong Kong registered company. Customer support is available via support@taicangtech.com and ivy@taicangtech.com. Orders are fulfilled and shipped from our operational warehouse in Shenzhen, Guangdong, China.